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Malaysia Account Manager

We are a leading London residential real estate agency, focusing on luxury, new development properties, with offices across London and Asia. We are growing and seeking an Account Manager for our Malaysia based clients to join the international Client Services team.

Duties & Responsibilities

  • Managing and maintaining a database of 250 – 300 Clients
  • Nurture and build long-term professional customer relationships, guiding clients through their investments
  • Ensure all clients have clear understanding of our fees and services
  • Provide timely and effective problem resolution and after sales support
  • Proactively engaging with clients on a regular basis
  • Increasing new business and referrals
  • Be the trusted advisor to the customer by understanding their existing and future roadmap
  • Search for further sales and lettings instructions, as well as sales apps
  • Raise the company and business profile by representing JOHNS&CO at industry events, high level networking and promoting an image of professionalism at all times
  • Attend events to provide updates to clients
  • Speak at events about the benefits of JOHNS&CO
  • Stay current on competitive analysis and understand differentiation between the company and its competitors
  • Promote the benefits of using JOHNS&CO to Developers and Local Agents

About You:

  • Exceptional customer care
  • Excellent verbal and written communication skills
  • Highly motivated individual who works well independently
  • Strong, organisational and time-management skills
  • Excellent attention to detail
  • Proactive nature
  • Team player
  • Prior experience in the property sector (desirable but not essential)

What we offer in return:

  • Competitive salary
  • 20 days holiday
  • Training opportunities
  • Additional day off for your birthday
  • A fun and passionate team that loves what they do
  • A culture of growth, learning and development

We’re looking for people who are passionate about what they do. If that sounds like you, please get in touch with your CV and cover letter.